Privacy Policy
Updated:
This policy explains what information EVtoU (“we”, “us”) collects through this website and how we use it. If you have questions, email [email protected].
Information you give us
When you send an inquiry form we receive the details you enter: name and company, email address, WhatsApp or WeChat number, destination country, the model and quantity you are interested in, and your message. When you contact us by WhatsApp or email, we receive the information in that conversation.
Information collected automatically
If you accept analytics cookies, we use Google Analytics to understand how visitors use the site — for example which pages are viewed and which contact buttons are clicked. Google Analytics uses cookies and receives technical data such as your browser type, approximate location derived from your IP address, and pages visited. If you decline, analytics cookies are not set. Our hosting provider also keeps standard server logs for security and reliability.
How we use information
- To answer your inquiry and prepare quotations
- To follow up on orders and deliveries you have requested
- To improve the website and understand which content is useful
- To keep the website secure and prevent abuse
We do not sell your personal information. We do not use form submissions to send newsletters unless you ask us to.
Who we share information with
Inquiries are routed to our sales team through internal business tools, such as our messaging and customer-management systems. Analytics data is processed by Google. When you place an order, we share the details needed to complete it with logistics partners, inspection companies and banks involved in that order.
How long we keep information
We keep inquiry and order records for as long as needed to serve you and to meet our business and legal obligations, then delete or anonymise them.
Your choices
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing [email protected]. You can withdraw analytics consent at any time by clearing this site's cookies and choosing “Decline”.
Changes to this policy
We may update this policy when our website or services change. The date at the top of this page shows the latest revision.